Privacy Policy
Last updated: August 11, 2026
1. Introduction
This Privacy Policy explains how Aetherlyn Hosting ("we", "us" or "our") collects, uses, discloses and safeguards your information when you visit our website, use our dashboard or otherwise interact with our services. By using our services you consent to the practices described in this policy.
2. Information We Collect
We may collect the following categories of information:
- Account information: email address, username and password (stored as a secure hash);
- Payment information: billing details processed and stored by our payment providers — we never store full card numbers;
- Usage data: information about how you interact with our platform, including server usage metrics;
- Technical data: IP address, browser type, device identifiers and cookies used for security and analytics.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate and maintain our services;
- Process transactions and manage your account;
- Improve, personalize and secure our platform;
- Communicate with you about your account, service updates and important notices;
- Respond to your inquiries and provide customer support;
- Prevent fraud, abuse and illegal activity;
- Comply with legal obligations and enforce our Terms of Service.
4. Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences (including theme selection) and understand how our website is used. You can control cookies through your browser settings. Disabling essential cookies may prevent parts of the platform from functioning correctly.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following limited circumstances:
- With trusted service providers (such as payment processors, hosting infrastructure and analytics) who are bound by confidentiality obligations;
- When required by law, regulation, legal process or governmental request;
- To protect the rights, safety and property of Aetherlyn Hosting, our users or the public;
- In connection with a merger, acquisition or sale of assets.
6. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. When you delete your account, we will delete or anonymize your personal data unless we are required by law to retain it.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update or delete your personal information, to object to or restrict certain processing, and to data portability. To exercise any of these rights, contact us through the dashboard.
You may also opt out of promotional communications at any time by following the unsubscribe instructions included in those communications.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
10. International Data Transfers
Your information may be processed and stored on servers located outside of your country. Where we transfer data internationally, we take appropriate safeguards to protect it in accordance with this policy and applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the dashboard at dash.aetherlyn.lol.